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At GetChia.com & EquineChia.com our refund policy is 100% satisfaction guaranteed.
If you are not completely satisfied, please contact us for an authorized return within 30 days of your order.
No Re-Stocking fee is charged, but:
YOU WILL BE RESPONSIBLE FOR RETURN SHIPPING AND YOUR REFUND WILL BE LESS THE ACTUAL SHIPPING COSTS PAID TO SHIP YOUR ORDER TO YOU!
ALL ORDERS THAT ARE RETURNED BY THE USPS AND/OR UPS THAT ARE SHIPPED TO THE ADDRESS FURNISHED AT THE TIME OF ORDER, BUT ARE RETURNED DUE TO CUSTOMER INPUT/ADDRESS ERRORS, WILL BE REFUNDED THE ORDER TOTAL LESS THE ACTUAL SHIPPING WE PAID TO SEND IT TO THE ADDRESS SUPPLIED.
OR, WE WILL BE MORE THAN HAPPY TO RESHIP THE ORDER TO THE CORRECT SUPPLIED ADDRESS WITH THE PAYMENT OF AN ADDITIONAL RESHIPPING FEE.
THIS INCLUDES ORDERS THAT ARE RETURNED DUE TO CUSTOMERS "FORGETTING" TO ADD/INPUT/FURNISH THEIR APARTMENT NUMBERS, CORRECT ZIP CODE, CORRECT ADDRESS SPELLING, SUITE NUMBERS ETC.
INTERNATIONAL SHIPPING POLICY
Have you imported chia seeds before?
Are you sure your country/Customs allows them?
THIS POLICY LIMITS OUR LIABILITY AND YOU ASSUME LIABILITY BY PLACING THE ORDER:
THE USPS DOES NOT OFFER DELIVERY CONFIRMATION OUTSIDE THE USA ON SHIPMENTS UNDER 4 POUNDS, SO THE SHIPMENT CONFIRMATION, NOT DELIVERY CONFIRMATION IS ALL THAT WILL BE SUPPLIED AND YOU ASSUME ALL LIABILITY ONCE THE SHIPMENT LEAVES THE USA!
Per this posted policy and by placing the order, you accept our policy and are waiving your rights by assuming all liability for the delivery and are not eligible for a refund for any reason, including your customs confiscating the item/shipment or simply getting lost or if it does not arrive for any other reason once we have the USPS shipment confirmation.
We can cancel/refund the order if it has not been processed and/or shipped if you do not want to assume the risk and all liability.